Terms & Conditions

Last Updated: 22 November 2025

Welcome to Star Water Tank Cleaning Services (“we”, “our”, “us”).
By accessing or using our website https://starcleaningservices.in/ or booking our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Service Agreement

By booking any service (tank cleaning, sump cleaning, septic cleaning, house cleaning, office cleaning, garden services), you agree to provide accurate details required to complete the service.

We reserve the right to accept or decline service requests based on availability, location, or safety considerations.

2. Pricing & Payments

• Prices may vary depending on service size, condition, and location.

• Any additional charges (e.g., extra cleaning based on condition) will be informed before proceeding.

• Payments must be made through accepted methods at the time of or after service completion unless otherwise agreed.

3. Customer Responsibilities

Customers must ensure:

• Proper access to the cleaning area (tanks, sumps, pits, rooms, gardens, etc.)

• Safe surroundings and availability of electricity/water if required

• Pets, valuables, and personal items are secured prior to service

We are not liable for unprepared work environments or delays caused by restricted access.

4. Service Completion & Quality

Our team follows strict cleaning procedures.
If you have any concerns about the service, notify us within 24 hours of completion.
We will assess and provide a resolution where required.

5. Safety & Damages

While we take maximum precautions, we are not responsible for:

• Pre-existing structural damage to tanks, sumps, pipes, or building surfaces

• Damage caused due to weak, old, or poorly maintained installations

• Electrical or plumbing failures unrelated to our service

Customer must disclose any known defects before service begins.

6. Cancellation & Rescheduling

• Services may be rescheduled without extra charge if informed at least 6 hours in advance.

• Last-minute cancellations may attract a nominal fee.

• We reserve the right to cancel or reschedule due to weather, safety, or operational reasons.

7. Website Usage

You agree not to misuse our website or engage in activities that may disrupt operation.
All content, text, and media on our website belong to Star Water Tank Cleaning Services and cannot be copied without permission.

8. Limitation of Liability

We are not liable for:

• Losses due to incorrect information provided by customers

• Incidental, indirect, or consequential damages

• Delays caused by unforeseeable events such as weather, traffic, or emergencies

9. Privacy Policy

Your use of our website and services is governed by our Privacy Policy, available at:
https://starcleaningservices.in/

10. Contact Information

For questions or concerns regarding these Terms & Conditions, contact us:

📞 +91 74113 42242
📧 info@starcleaningservices.in
🌐 https://starcleaningservices.in/